Com was developed and founded by Liu Qiangdong. The company is among the largest internet companies globally based on revenue. Liu Qiangdong is the CEO of JD. Com and oversees all the activities conducted in time. He has emphasized the importance of customer service and has encouraged his employees to possess the skill of commitment to positively impact the business.
JD.Com has played a key role in China to improve the health services to people, especially in epidemics and pandemics. Recently the company announced that it would donate one hundred million Yuan Covid-19 relief supplies to medical workers in Hong Kong. The company released an announcement on 18th February, and the company released the first batch of donations on 23rd February.
The company released over 15000 protective suits and included over six thousand Personal Protective Equipment (PPE) boxes such as masks. These gloves were shipped from different parts of China and combined in Shenzhen.
Moreover, the company will continue to dispatch emergency Covid-19 materials to their warehouses, where the local facilities will aid with the distribution to the hospitals. The supplies from JD.Com helped the country in its fight against the epidemic.
Com through the management of Liu Qiangdong has further organized inventories and has created a portal in its app which offers customers to do more convenient online shopping. The app also gives discount passes to the customers and free delivery issuance. Doing so reduces more infections.
Also, the company’s health department has set up a free online app that gives free consultations to its users in Hong Kong. Doing so creates easy access to medical services, and the customers can get advice from the doctors. The customers are sensitized about the prevention mechanisms of the Covid-19 virus.
Lastly, after the company’s donation, it stated that it would liaise with the local facilities in Hong Kong to help fight the pandemic. JD. Com not only did it offer a generous donation to China but also some countries in Europe, South America, and Asia itself with the fight against Covid-19.